Making an Appointment

Our preferred method of referral is an E-referral (see below)

If using an E-referral, you will receive a confirmation of receipt of referral instantly.

Once we have received your referral, our specialists will review it to assess its urgency.

You may receive a message to make an online booking or one of our staff will contact you to make an appointment at a suitable time. This usually happens within a few days of receiving the referral.

Initial consultations have a gap payment of up to $90 and follow up consultations are bulk billed.

If we have your mobile number, we will keep you updated by SMS when we receive your referral, and when it has been triaged.

If we don’t yet have your referral, you can have it faxed to 02-91905381 or email it to admin@hvhaem.com.au. Please note we generally discourage emailing referrals as it is not considered a secure form of communication.